Shipping policy
Shipping Policy
Effective Date: 30 November 2024
Last Updated: 30 November 2024
At Fearless Activewear, we aim to deliver your orders promptly and efficiently. This Shipping Policy outlines the terms and conditions regarding shipping and delivery.
1. Shipping Destinations
We currently ship to the following location: Malaysia
2. Shipping Methods and Costs
2.1. Standard Shipping
Delivery time: West: 2-3 business days, East 5-7 business days
Cost: West (RM10) East (RM12) *FREE SHIPPING IF SPEND RM100
3. Order Processing Time
Orders are processed within 1–2 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
4. Tracking Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment's status.
5. Shipping Delays
While we strive for timely delivery, delays may occur due to factors beyond our control, such as weather, customs processing, or carrier issues. We appreciate your patience during such circumstances.
6. Lost or Damaged Packages
6.1. Lost Packages
If your package does not arrive within the estimated delivery time, please contact us at warriors@befearless.club. We will work with the carrier to resolve the issue.
6.2. Damaged Packages
If your order arrives damaged, please email us within 48 hours of delivery with photos of the package and items to warriors@befearless.club. We will address the issue promptly.
7. Changes to Shipping Details
Please ensure your shipping address is correct when placing an order. If you need to update your address, contact us immediately at warriors@befearless.club. Changes may not be possible once the order has been shipped.
8. Contact Us
If you have questions or concerns about our Shipping Policy, please contact us:
Email: warriors@befearless.club
Phone: +6011-29011223